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Pactera Malaysia Inc Sdn Bhd

Computer / Information Technology (Software), Consulting, Banking / Finance / Investment
HQ: Kuala Lumpur, MALAYSIA   |   25,000+ employees  |  

Pactera is a trusted consulting and technology services partner with proven global capabilities, quality standards, and efficient delivery processes, making us your global partner for a new era.

Since 1995, Pactera has delivered world-class Business / IT consulting, solutions, and outsourcing services to our global clients. We have a strong track record of developing advanced technologies, process innovations and business models for a wide range of Fortune 500 clients spanning many industries including the Financial Services, Technology, Telecommunications, Travel and Transportation, Energy, Life Sciences, Manufacturing and Retail & Distribution sectors.

We have been recognized both by partners and industry analysts for our extensive services and capabilities that help clients win in today’s versatile global marketplace. We provide advanced solutions to a wide range of large and medium-sized enterprises including many leading blue-chip multinational firms. Our CMMI Level 5 rating combined with CMMI-SVC Maturity Level 3, Six Sigma, ISO 27001, ISO 9001:2008, SAS70 and PIPA enables us to provide our clients with the highest quality service through industry-leading security practices.

With global headquarters strategically located in China and regional headquarters in North America, Asia Pacific, and Europe, our international presence, experience and teams allow the perfect balance of personalized and high-value service. Pactera’s leadership team brings a wealth of experience from top global MNCs, supported by a globally integrated network of onsite and offsite delivery locations in the US, Europe, Australia, Japan, Singapore, Malaysia and China to meet clients’ increasing demands for seamless global delivery and support. With a unique right-shore delivery model, we partner closely with our clients to provide one-stop solutions that ensure success and support their business strategies in fields such as enterprise application services, business intelligence, application development & maintenance, mobility, cloud computing, infrastructure management, software product engineering & globalization, and business process outsourcing.


EPF Contribution

The contribution to EPF by you and the company shall be in accordance with prevailing statutory requirement.

Public Holiday

You shall be entitled to all Government gazetted public holidays in Kuala Lumpur.

Annual Leave

You are entitled to fourteen (14) days of paid annual leave for every twelve (12) months of continuous service with the Company. The annual leave entitlement shall increase in accordance to the number of years of service rendered to the company as per stipulated in the Human Resources Manual.

Your paid annual leave shall be taken partially or fully at a mutually convenient time, approved in accordance with the Company’s Rules and Regulations. Annual Leave shall not be accrued without written approval of the Company.

Sick Leave

You are entitled to the following sick leave with pay, subject to the Rules and Regulations of the Company. You shall notify the company within twelve (12) hours of such incapacity and shall furnish all such evidence as may be required.

i)               Fourteen (14) days in each calendar year if no hospitalization is necessary,

ii)              Sixty (60) days in the aggregate, less the number of days of paid medical leave which has already been taken during that calendar year, where hospitalization is necessary.

Medical Benefit

You shall be covered under the Group Hospitalization & Surgical Policy and Group Personal Accident Policy maintained by the company with insurance company according to terms and conditions of the policy. Any expenses over and above the limit of the coverage provided by such insurance policy will be borne by you.

This benefit is in respect of you only and not for your family and relatives, and does not include self-inflicted injury, sexually transmitted diseases, dental and optical care or hearing aids.


You shall be called upon to retire from service with the Company on the last calendar day of the year you attain the age of fifty-five (55) years. After retirement, you may be re-employed at the sole discretion of the Company.