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Call Centre Customer Service Executive | Kepong

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Location : 
Kepong
Employee Type : 
Full-Time
Education : 
Higher Secondary/Pre-U/"A" Level
Post Date : 
21/01/2017
 Description

工作职责:

-       通过手机及即时通信平台提供客户服务

-       能够圆滑地解决客户的投诉,必要时将投诉个案转交主管处理

-       协助特设工作组处理专案

-       系统数据输入

 

所需资格:

-       最低教育程度至少SPM

-       拥有良好及专业的沟通能力

-       拥有良好的言语及书写技巧

-       精通英语及华语以便与华裔客户沟通

-       能够在团队内合作

-       能够24/7轮班工作(工作日将涉及周末和公共假期)

-       精通电脑常用软件

-       拥有基本电脑故障的判断与维修知识

 

工作地点:甲洞区

-       月薪 + 花红

-       月薪:马币 两千八百 

 

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