A Concierge Assistant (Valet) provides car parking service to Guests and visitors as requested, where safety, cleanliness, and superior customer service are always priorities.
What will it be like to work for a Hilton Worldwide Brand?
Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!
What will I be doing?
As a Concierge Assistant (valet), you will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included. A Car Park Attendant contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
- Welcome Guests on arrival and assist with their luggage
- Maintain frequent contact with regular Guests and visitors
- Park Guests' cars on the hotel premises
- Provide a driving service to Guests, as required
- Maintain car park cleanliness and safety
- Stay current on all hotel services as well as VIP requirements and special events
- Be responsible for the security of guests cars while on hotel property
- Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
- Comply with all hotel security, fire regulations and Health and Safety legislation
- Project a professional manner with an emphasis on hospitality and guest service
Concierge Assistant (Valet) serving Hilton Worldwide brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous driving experience preferably in the hotel, leisure or retail sector
- Impeccable personal presentation with good communication skills
- Calm, courteous and discreet
- Possesssion of a clean driving license/record
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Excellent communication skills
- Good organisational skills