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Channel & Subscriber Support Senior Executive / Executive | Petaling Jaya

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Location : 
Petaling Jaya
Employee Type : 
Full-Time
Education : 
Diploma
Post Date : 
16/04/2017
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 Description

Channel & Subscribers Support Executive

 

Responsibilities:

  • To provide support to subscribers on MNP, Prepaid & Postpaid submission matters.
  • To update subscriber status in system.
  • To ensure subscriber application forms comply with SOPs and adherence to MCMC guidelines.
  • To check and update monthly report and perform analysis from time to time.
  • To handle and revert on call & e-mail enquiries from relevant parties.
  • To co-ordinate with all relevant parties.
  • Be able to multi-tasking & meeting deadlines.
  • Other ad-hoc assignments from time to time.

Requirements:

  • Candidate must possess at least Diploma or higher in any fields.
  • Preferably with at least 1 year relevant experience.
  • Fresh graduate are welcome to apply.
  • Good command of both written and spoken English, Bahasa Malaysia & proficiency in Mandarin will be of advantage.
  • Computer literate, well verse in Excel.
  • Detail-oriented, self motivated, multi-tasking and able to work under pressure.
  • Good communication, interpersonal skills and a team player.
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