Channel & Subscribers Support Executive
- To provide support to subscribers on MNP, Prepaid & Postpaid submission matters.
- To update subscriber status in system.
- To ensure subscriber application forms comply with SOPs and adherence to MCMC guidelines.
- To check and update monthly report and perform analysis from time to time.
- To handle and revert on call & e-mail enquiries from relevant parties.
- To co-ordinate with all relevant parties.
- Be able to multi-tasking & meeting deadlines.
- Other ad-hoc assignments from time to time.
- Candidate must possess at least Diploma or higher in any fields.
- Preferably with at least 1 year relevant experience.
- Fresh graduate are welcome to apply.
- Good command of both written and spoken English, Bahasa Malaysia & proficiency in Mandarin will be of advantage.
- Computer literate, well verse in Excel.
- Detail-oriented, self motivated, multi-tasking and able to work under pressure.
- Good communication, interpersonal skills and a team player.
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